cancellation policy

Right of Withdrawal for Consumers
(Consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor personal
self-employed professional activity.)

cancellation policy

right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The cancellation period shall be 14 days from the day

- on which you or a third party other than the carrier designated by you takes possession of the goods, provided that you

have ordered one or more goods as part of a single order and these are or will be delivered as a single order;

- on which you or a third party other than the carrier designated by you took possession of the last goods, provided

You have ordered several goods as part of a single order and these are delivered separately;

- on which you or a third party other than the carrier designated by you takes possession of the last partial shipment or the last item

have taken or has taken, provided that you have ordered goods that are delivered in several partial shipments or pieces;

To exercise your right of withdrawal, you must inform us (Timo Hein, Brunnenstraße 4, 63820 Elsenfeld, telephone number: +4915252782679, email address: timo.hein@smartincnc.com) by means of a clear statement (e.g. a letter sent by post or an email) about
of your decision to withdraw from this contract. You can use the attached model withdrawal form, which

but is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

send.

consequences of revocation

If you withdraw from this contract, we will reimburse you all payments that we have received from you, including the costs of delivery (including
Except for the additional costs resulting from your choice of a delivery method other than the cheapest one offered by us.
standard delivery), without delay and at the latest within 14 days from the day on which the notification of
We have received your cancellation of this contract. For this refund, we will use the same means of payment that you used for the
original transaction, unless expressly agreed otherwise with you; in no event will

You will be charged fees for this repayment.

We may refuse to refund for goods that can be sent by parcel until we have received the goods back or until you

have provided evidence that you have returned the goods, whichever is the earlier.

We collect the goods that cannot be sent by parcel.

You must return the goods that can be sent by parcel immediately and in any event no later than within 14 days from the day on which you notify us of the
You must inform us of your cancellation of this contract, send it back or hand it over to us. This deadline is met if you send the parcels

Send goods before the expiry of the 14-day period.

You will bear the direct cost of returning goods that can be sent by parcel post. We do not bear the cost of returning the goods.

goods that can be sent by parcel.

You only have to pay for any loss of value of the goods if this loss of value is due to a defect in the goods or services necessary to check their quality,

due to handling of the goods that is not necessary for their characteristics and functioning.

grounds for exclusion or expiration

The right of withdrawal does not apply to contracts

- for the delivery of goods which are not prefabricated and for whose production an individual selection or determination by the
consumer or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods which are liable to spoil quickly or whose expiry date would quickly be exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which are not to be delivered until 30 days after conclusion of the contract
can be delivered and whose current value depends on fluctuations in the market over which the trader has no influence;

- for the delivery of newspapers, magazines or illustrated magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts

- for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene, if their
seal has been removed after delivery;
- for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
- for the supply of sound or video recordings or computer software in a sealed package, if the seal has been broken after

delivery was removed.

sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)

- To Timo Hein, Brunnenstraße 4, 63820 Elsenfeld , email address: timo.hein@smartincnc.com :
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if notification is on paper)
- Date
(*) Delete as appropriate.