shipping conditions
Payment and Shipping
The following conditions apply:
Delivery takes place domestically (Germany) and to the following countries: Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus.
Shipping costs (including VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of €0 per order.
When sending bulky goods (freight forwarding), we charge as follows:
Goods will be shipped by Euro pallet - 00,00 €
Bulky goods are marked as such in the item description.
Deliveries abroad:
We calculate the shipping costs abroad based on the order value (gross goods value):
When sending bulky goods (freight forwarding) abroad, we charge as follows:
Goods will be shipped by Euro pallet - 50,00 €
Bulky goods are marked as such in the item description.
delivery times
Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 35 - 40 days, and for international deliveries within 38 - 43 days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment unless we have made different arrangements with you. In this case, the delivery time is determined by the item you ordered with the longest delivery time.
Accepted payment options
- Payment by credit card
- Payment via Google Pay
- Payment via Apple Pay
Via PayPal Checkout:
- Payment via PayPal
- Payment via PayPal Express
- Payment by credit card
- Payment by SEPA direct debit
- Payment via "Pay later"
- Payment by installments
Via PayPal:
- Payment via PayPal
- Payment via PayPal Express
- Payment by credit card
- Payment by SEPA direct debit
- Payment via "Pay later"
- Payment by installments
Further details on payment
When paying by credit card (without using a payment service provider), your credit card account will be debited when the goods are dispatched.
If you have any questions, you will find our contact details in the imprint.
Information on the obligation to take back packaging material
According to the current Packaging Act, Section 15, Paragraph 1, Sentence 1 of the Packaging Act, we are obliged to take back the following packaging materials from end consumers free of charge:
- Transport packaging, such as pallets, large packaging, etc.,
- Sales and secondary packaging that does not typically end up as waste for private end consumers after use,
- Sales and secondary packaging for which system participation is not possible due to system incompatibility according to Section 7 Paragraph 5, and
- Sales packaging of goods containing harmful substances or
- reusable packaging.
When the product is delivered, appropriate packaging material is used, which we take back free of charge. In this way, we ensure that the packaging material is returned to the recycling cycle. By providing information about the return options, we aim to achieve better results in the return of packaging and ensure that we contribute to meeting the European recycling targets in accordance with EU Directive 94/62/EC.
As an end consumer, you can hand over the packaging material at the place of actual handover or in its immediate vicinity.
If you have any questions, you will find our contact details in the imprint.